Patricia Cheong
Managing Director, AsiaInternational Conference Services
Nicola McGrane
CEOConference Partners
Mathias Posch
Chairman and President of International Conference Services (ICS)International Conference Services
Cultural Intelligence
- Preview Duration
- Understanding Cultural Intelligence 18 min
- Demonstrating Cultural Intelligence in Working Relationships With Clients 21 min
- Demonstrating Cultural Intelligence in Delivering a Project 22 min
- Training Team Members in Cultural Intelligence 16 min
- Cultural Intelligence in a Virtual and Hybrid World 20 min
Learning Objectives
On completion of this course, you will know how cultural intelligence contributes to successful project outcomes. You will be able to manage ways of integrating cultural intelligence into your meeting’s delivery and foster cultural intelligence within your project team.
What will I learn?
1. Understanding cultural intelligence
2. Demonstrating cultural intelligence in working relationships with clients
3. Demonstrating cultural intelligence in delivering a project
4. Training team members in cultural intelligence
With more than 20 years of experience in the business events sector, Patricia is a firm believer of the power of business events to transform the people and places it serves. She believes in the need for humans to interact with one another for organizations to rebuild and regroup. Nothing can substitute the creativity and energy that ignites when groups of like-minded people come together to connect, brainstorm and to strategize. Events play this critical role of sparking creativity, generating ideas and inspiration, and connecting people to facilitate positive change in the world.
As Managing Director for Asia at International Conference Services (ICS), Patricia is responsible for driving the company’s ongoing growth in Asia’s event management industry. Based in Singapore, she leads the team in providing boutique-style support, service, and consultation to clients in managing their international meetings here in Asia.
Prior to this, Patricia was the Associate Director, Development for PCMA, where she was instrumental in growing the association’s presence and footprint in the Asia Pacific region. Before this, she led the creation and strategic development of the conference division at Singapore Press Holdings as General Manager; in addition to a number of other management roles in events, sales, and account management.
Nicola established Conference Partners International (CPI) in Ireland in 1998 and the business has since expanded its reach to the UK and Central Europe. With a strong emphasis on partnering with leading researchers and innovators, CPI has bid for and delivered over 500 International meetings. Over the past 19 years, CPI’s portfolio of expertise has grown to encompass Core PCO and Association Management Services. Renowned for her ability to identify opportunities, Nicola’s creative thinking and strategic advice has been sought at the highest level by numerous Associations, Corporations and Industry bodies. Nicola is wholly committed to developing the business tourism industry in Ireland, the UK and abroad. She is a founding member of The Association of Irish Professional Conference Organisers (AIPCO) and was a passionate council member for the International Association of Professional Conference Organisers (IAPCO) for 5 years. Nicola gives generously of her expertise and hands-on skills for the benefit of others and loves to share this experience with rising stars of the global meetings industry.
Mathias Posch is Chairman and President of International Conference Services (ICS). With its headquarters in Vancouver, Canada and branch offices in Toronto, Denver, London, Vienna, Barcelona, Singapore and Tokyo, the company manages conferences around the globe – in 38 countries on 6 continents thus far. Mathias is past President of IAPCO and as such leads the organisation’s expansion and outreach programme. He is a respected industry expert and has been invited to speak at numerous international and national conferences around the globe. Further, he also serves on a number of Advisory Boards and consults international scientific and medical associations on their global strategy.
COURSE FEATURES
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1.5 hours - Category Cultural Intelligence
- Viewing Period 12 Months
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