
Matt Davenport
Account DirectorMCI - Group

Karen Hilliard
Senior Project ManagerAfrican Agenda
Learning Objectives
On completion of this course, you will be able to apply project management principles to your project plan. You will be able to build a comprehensive project plan which is a readily navigated, practical tool for all parties and adapt the project plan as planning progresses.
What will I learn?
1. Approach to project planning
2. Defining milestones
3. Processes and Systems
4. Building the project plan and adapting it
Project Planning
- Preview Duration
- Approach to Project planning 11 min
- Defining milestones 13 min
- Processes and Systems 17 min
- Building the project plan and adapting it 11 min

I am an Account Director within the PCO team at MCI UK. I oversee a range of national and international client accounts and am passionate about working with our clients to help them achieve their goals. I have been at MCI for seven years working in both the PCO and Corporate teams.
I have been in the event industry for 18 years after falling into it completely by accident back in 2002 and never looked back. Prior to joining MCI I worked in a range of roles including in-house, charities and other agencies providing me with a range of experiences.

Karen is Senior Project Manager at African Agenda, a professional conference management company in South Africa. She has been in the industry for ten years and qualified in 2017 as a Certified Meeting Planner (CMP) - one of a couple dozen in Africa. Her current focus is on social media and conference architecture, innovation and sustainability, and ardently encouraging the local conference industry to participate more in global initiatives – and the global conference industry to take better note of what’s going on in Africa. Passionate about the industry, she loves what she does (and the people she works with).
Karen lives in Cape Town with her husband, two-year old kid, Staffie rescue dog, and two faithful cats. She tries to live by what she tells her son ever night: be kind, be generous, be fair and be brave!