The Congress Project Management Package is designed to equip meeting professionals with a full 360-view of meeting organisation. The peer-reviewed content has been delivered by 24 meeting industry experts from IAPCO accredited member companies and is approved by the Events Industry Council for a total of 15.25 CMP clock hours.  

Quick Facts

  • The Congress Project Management Package contains 14 courses, each individual course containing four easy-to-digest webinars (10-20 minutes)
  • All content is delivered by meetings industry experts using real-life case studies
  • Accessible learning on any device
  • Learn at your own pace
  • IAPCO e-Certificate upon completion
  • 15.25 CMP hours
  • Access to the moderated IAPCO LinkedIn webEDGE community forum for questions and knowledge sharing
  • Completion badge for email signatures and social media profiles

Target Audience
PCO’s / Meeting Planners, Associations, CVBs, Meeting Venues
Project Managers / Assistants in the meetings industry
Time Length
We recommend to complete the course within 6 months, however, it will be available for viewing for 12 months    

The course is available to all, not just IAPCO members. 

$140 for the entire course – that is just $10 per module!!

IAPCO Accredited Company team members can access all webEDGE courses for free!

Access Success – Access webEDGE   

Access this course today!
Please purchase or login to access this course
$140 USD

Budget & Cashflows Expand to view presentations

  • Classes Total Duration
  • Course Summary: 4 60 min
  • Preview Duration
  • Collecting information   12 min
  • Building a budget   12 min
  • Compiling a cashflow forecast   17 min
  • Using the budget and cashflow to guide decision making   15 min

Digital Meetings Expand to view presentations

  • Classes Total Duration
  • Course Summary: 4 75 min
  • Preview Duration
  • The digital landscape and the rise of digital events   12 min
  • Planning a digital event   19 min
  • Producing a digital event   21 min
  • Monetising and evaluating digital events   25 min

Legacy Expand to view presentations

  • Classes Total Duration
  • Course Summary: 4 60 min
  • Preview Duration
  • Defining legacy   10 min
  • Identifying a legacy project   13 min
  • Designing and implementing a legacy project   18 min
  • Maximising the impact of a legacy project   20 min

Marketing Expand to view presentations

  • Classes Total Duration
  • Course Summary: 4 75 min
  • Preview Duration
  • Compiling a marketing brief   11 min
  • Creating a marketing plan   18 min
  • Creation of marketing materials, plan implementation and execution   27 min
  • Analysing results and adapting tactics   16 min

Working with Clients Expand to view presentations

  • Classes Total Duration
  • Course Summary: 5 60 min
  • Preview Duration
  • Understanding clients’ expectations   16 min
  • Meeting Clients’ expectations   8 min
  • Example: Client Call   12 min
  • Building trust   20 min
  • Ensuring stakeholders’ satisfaction   17 min

Negotiation and Supplier Management Expand to view presentations

  • Classes Total Duration
  • Course Summary: 4 60 min
  • Preview Duration
  • Principles of and strategies for negotiation   15 min
  • Negotiating tactics   11 min
  • Negotiating with clients   11 min
  • Negotiating with and liaising with third party suppliers   14 min

Sponsorship Sales and Management Expand to view presentations

  • Classes Total Duration
  • Course Summary: 4 75 min
  • Preview Duration
  • Developing a sponsorship sales strategy   23 min
  • Designing benefit entitlements that deliver RoI in a changing environment   17 min
  • Securing sales   15 min
  • From sales to delivery   15 min

Meeting Design Expand to view presentations

  • Classes Total Duration
  • Course Summary: 4 60 min
  • Preview Duration
  • Defining event design and its impact   18:00 min
  • Resources required for event design   15:00 min
  • Risks associated with event design   13:00 min
  • Evaluating the impact of event design   19:00 min

Project Planning Expand to view presentations

  • Classes Total Duration
  • Course Summary: 4 60 min
  • Preview Duration
  • Approach to Project planning   11 min
  • Defining milestones   13 min
  • Processes and Systems   17 min
  • Building the project plan and adapting it   11 min

Cultural Intelligence Expand to view presentations

  • Classes Total Duration
  • Course Summary: 4 75 min
  • Preview Duration
  • Understanding cultural intelligence   18 min
  • Demonstrating cultural intelligence in working relationships with clients   21 min
  • Demonstrating cultural intelligence in delivering a project   22 min
  • Training team members in cultural intelligence   16 min

Exhibition Sales and Management Expand to view presentations

  • Classes Total Duration
  • Course Summary: 4 60 min
  • Preview Duration
  • Evolving exhibition landscape   17 min
  • Designing the exhibition offer   9 min
  • Securing sales and post-sale communication   17 min
  • Delivering valued benefits to exhibitors and visitors   22 min

Risk and Crisis Management Expand to view presentations

  • Classes Total Duration
  • Course Summary: 4 75 min
  • Preview Duration
  • Exposure to risk and crisis   18 min
  • Effective risk management   16 min
  • Planning responses to risks   17 min
  • Planning responses to crises   23 min

Social Events Expand to view presentations

  • Classes Total Duration
  • Course Summary: 4 60 min
  • Preview Duration
  • Understanding the environment in which social events take place   18 min
  • Venue and supplier selection   12 min
  • Creating valued and memorable social events   18 min
  • Creating value from social events   10 min

Destination and Venue Selection and Management Expand to view presentations

  • Classes Total Duration
  • Course Summary: 4 75 min
  • Preview Duration
  • Identifying client priorities   14 min
  • Considerations when selecting a venue   25 min
  • Effective venue management   18 min
  • Effective use of contracted space   19 min
Access this course today!
Please purchase or login to access this course
$140 USD
Sabine Adam
Director Business Development and Key Accounts

Sabine Adam works for Congrex Switzerland as Director of Business Development and Key Accounts. After successfully finishing her Hotel Management Diploma she worked in the Hotel Business in the UK and Switzerland and started her career in the meeting industry 30 years ago at AKM Congress Service in Basel. Sabine started in the registration department, where she was promoted to head of department very shortly after beginning. She then also took over the scientific programme department and ran this as well for a few years. In addition, she stepped into the association management world. During this time she also had two children.
In 2005 she moved to the meeting planning department and also worked closely with industry liaison. 2008 she was promoted to Account Manager and later to Account Director. In 2014 she became a partner of Congrex Switzerland and since then is responsible for business development and key accounts.

Per Ankaer
Nordic Sales Director
MCI Group

Per Ankaer is Nordic Sales Director for MCI and Ovation DMC. He has previous been the owner of ICS- International Conference Services in Denmark and been in the Congress Business for 15 years. He is also a member of the Board of Meetingplace Wonderful Copenhagen and MPI’s European Advisory Board in 2020. His passion is to secure inspiring events with a focus on interaction and sustainability and high client satisfaction.

Magdalina Atanassova
Marcom & Brand Manager
Kenes Group

Magdalina Atanassova is Marcom and Brand Manager at Kenes Group, where she is focused on planning and implementing brand strategies and activities for the Group and their Original Events. She was recognised as a top young professional by PCMA joining the Twenty in their Twenties Class of 2015, and her innovative ideas were put in the spotlight when she became a finalist for the inaugural IAPCO Innovation Award. She has been an invited speaker at a number of international events, as IMEX and IMEX America, IBTM, IAPCO Annual Meeting, etc. Magdalina also enjoys writing and she has published articles on different event management topics in top industry publications.
Magdalina is known for her passion for sustainability - she was part of the international delegation for the development of ISO20121 and is on the Advisory Board of the Sustainable Event Alliance (SEA) since its inception.

Jaime Bennett
Sales and Marketing Director
Conference Partners

An energetic strategic thinker with her eye on the bigger picture, Jaime embraces the fast pace of life working with her colleagues in motivating international associations to host their future conferences in the city most suited to their needs. Jaime holds a degree in Event Management & has over 15 years’ experience in the conference & events industry. From 2006, she held the position of Conference & Events Manager within the PCO sector operating throughout the UK & Ireland for almost 5 years. She then moved into managing large scale exhibitions and high end productions. In 2014, Jaime joined the Visit Belfast Business Tourism Department to manage & support all confirmed conferences within the city. From 2012 to 2015, she also sat on the Belfast Conference Taskforce Committee with key members of the Business Tourism Industry, their focus being driving forward the success of the city as a Business Tourism Destination. Whilst working for the leading technology company, The Web Summit, Jaime was involved in the organisation and management of f.ounders, Las Vegas & Dublin 2015, Converge 2015 & 2016 in Hong Kong and China and Collision, New Orleans. Jaime held the position as Chair, of The Association of Irish Professional Conference Organisers from December 2017 - 2019.

Ajay Bhojwani
Regional Managing Director
MCI - Group

Bhojwani was born in India into a family of businessmen and entrepreneurs. Extensive hands-on experience in management, business leadership skills and an overall exposure to different levels of management assisted in making Ajay who he is today. He has been residing in the Middle East for over 25 years now and is a graduate of Osmania University, India and holds an MBA in Marketing from the University of Wollongong, Australia.
Ajay currently works with the MCI Group as Regional Managing Director – Middle East. Responsibilities managing an operation run across 5 offices organising events in more than 20 countries.
He has spent a significant amount of time in his early years of career working with market research organisations for looking into various consumer trends and buying behaviour for various FMCG segments. With over 15+ years in the meetings industry, he has a vast experience of managing event portfolios for varied organisations across public and private sector in many countries around the world. He has also in the past years at MCI worked with associations from North America and Europe in developing Go-To Market strategy that have helped these organisations in expanding into new and emerging markets.
In addition to his full-time role at MCI, he has been actively involved in working and supporting various industry associations and organisations that represent the meetings industry globally. Today, he holds several positions, which include being the Middle East Ambassador for International Association of Professional Conference Organisers (IAPCO) as well as Ambassador for The Iceberg – and industry communication publication led by The Joint Meetings Industry Council (JMIC). He has also spent a considerable amount of time speaking and being part of over 100+ industry events over the past few years.

Keith Burton
Owner and Managing Director
African Agenda

Keith has more than 16 years of professional conference and destination management experience. He is an active participant in the local and international conference industry and serves on the Board of the Southern African Association for the Conference Industry (SAACI) and Council of the International Association of Professional Congress Organisers (IAPCO). His financial acumen and project management expertise ensure efficient conference budgeting and financial control, while his partnership approach ensures strong supplier relationships and buying power.

Barbara Calderwood
Divisional Lead Associations
MCI - Group

Associations at MCI UK and an IAPCO Council member. Barbara is a well-known spokesman for the UK’s associations’ meetings management industry and has over 25 years’ experience supporting membership organisations to develop and grow. Barbara’s remit is to drive progress and innovation for our national and international associations. In her role as strategic advisor to associations Barbara helps organisations consider the environment in which their communities operate such that associations continue to be relevant in today and tomorrow’s marketplace. Identifying the value proposition for associations Barbara analyses how associations can sustain growth. Barbara is committed to achieving operational excellence for all styles of organisation: professional societies, federations and trade associations.

Greg Carew
Business Development Manager
Abbey Conference & Events

Greg has over 10 years experience in the events industry and joined Abbey Conference & Events as Business Development Manager in January 2015. He prides himself on his attention to detail and is passionate about delivering for his clients and taking their events to the next level. His particular areas of interest include meeting design, event technology and delegate networking opportunities. Innovation and Creativity are always at the forefront of his mind and he loves nothing more than brainstorming with colleagues and clients about how to bring something that little bit different to an event. Greg loves his sports and in his spare time is a keen golfer and long-suffering fan of Liverpool FC and Kildare GAA.

Matt Davenport
Account Director
MCI - Group

I am an Account Director within the PCO team at MCI UK. I oversee a range of national and international client accounts and am passionate about working with our clients to help them achieve their goals. I have been at MCI for seven years working in both the PCO and Corporate teams.
I have been in the event industry for 18 years after falling into it completely by accident back in 2002 and never looked back. Prior to joining MCI I worked in a range of roles including in-house, charities and other agencies providing me with a range of experiences.

Andrew Dergousoff
Managing Partner
International Conference Services

My passion is for evolving technologies and the applications they offer to the meetings & continuing education industries. As CTO of ICS, I take the best practices of what we have developed from our own subsidiaries and offer them forward to ICS clients. This primarily means transitioning traditional face-to-face meetings into digitally augmented ones by way of audio & video recording, live streaming & commercializing captured content. In regards to our subsidiaries – I manage both GOLD Learning and WebCoast Events. The former is dedicated to the education of maternal-child health care professionals. The latter acts both as an in-house provider to ICS as well as an on-call provider to select conference company partners. Both are dedicated to building virtual learning communities through digital content libraries and executing entirely online conferences and meetings. Utilizing our own proprietary and scalable virtual conference frameworks, our participants have access to live and recorded accredited lectures for their continuing education needs.

Ulrica Hackl
Business Manager
AIM Group

With more than 30 years of industry experience, my heart still beats for the event industry. I literally found my dream job!
I joined the AIM Group in June 1990, current role Senior Project Manager / Business Manager DMC. Born and raised in Sweden until I decided to go abroad and after some travelling, I got based in Vienna, Austria. My responsibilities at AIM include overall Project Management, consultancy and meeting supervision, venue search, destination management, hotel and venue management, transportation logistics & client acquisition. I speak fluently Swedish, German and English. I understand Norwegian and Danish very well.
Married, three daughters, our oldest daughter studies medicine, our middle daughter will become a dentist and the youngest just started to study economics.
How I spend my leisure time – very active - in Austria's stunning combination of lakes and mountains. Preferably with my Family and our lovely dog! Hiking, cycling or skiing are my favourite outdoor activities. Swimming is also my passion, I am since year’s an active competition judge for the Austrian Swimming Federation.
Another major role in my life is my love of classical music – no better city to live in than Vienna. The city of Music!

Kristofer Herlitz
Country Manager
AIM Group

Kristofer S. Herlitz – since having started in the industry in November, 1992 when Kris first joined The Herlitz Company, Inc., he has been immersed in the medical meeting and exhibit management industry. He has worked as the exhibit, advertising, and sponsorship manager for meetings ranging from 700 attendees and 40 booths to those with 30,000 attendees and over 1,000 booths. As President of The Herlitz Company, he built an impressive list of clients including some of the largest and most prestigious medical associations in the world (including the Society for Neuroscience, the Alzheimer’s Association, the Federation of European Neuroscience Societies, the United States and Canadian Academy of Pathology, and many more). In December, 2015 Kris allied himself with AIM Group International becoming their Country Manager and Managing Director for AIM USA, Inc. and works out of their New York City office. He is a member of IAEE and sits on their Advocacy Committee, PCMA (having served on their Exhibits and Tradeshow Task Force and is a past-President of the NY Chapter), ASAE, and the National Press Club with over 25 years in the business and having worked on and produced healthcare and medical meetings and events all over the world.

Karen Hilliard
Senior Project Manager
African Agenda

Karen is Senior Project Manager at African Agenda, a professional conference management company in South Africa. She has been in the industry for ten years and qualified in 2017 as a Certified Meeting Planner (CMP) - one of a couple dozen in Africa. Her current focus is on social media and conference architecture, innovation and sustainability, and ardently encouraging the local conference industry to participate more in global initiatives – and the global conference industry to take better note of what’s going on in Africa. Passionate about the industry, she loves what she does (and the people she works with).
Karen lives in Cape Town with her husband, two-year old kid, Staffie rescue dog, and two faithful cats. She tries to live by what she tells her son ever night: be kind, be generous, be fair and be brave!

Aoife Hoey
Director of Housing & Registration
International Conference Services

Aoife Hoey is based in Vancouver, British Columbia where, as Director of Housing & Registration for International Conference Services, she leads a diverse and talented team of Hotel and Registration Specialists. Born and raised in Ireland she has worked across the globe in management roles within the Luxury Hospitality and Travel Technology Industries. She excels at building strong systems and structures to allow others to flourish and succeed on their own. She’ll always push for an iron-clad contract and strategy but embraces when plans go awry and it’s time for creative problem solving and a charm offensive. She loves good food, outdoor escapades and travel adventures.

Jessica Lasky
Project Manager
Kenes Group

I was born in Mexico City and moved to Israel at the age of 13, fluent in Spanish, English, Hebrew and French. Graduated from “Les Roches”, a Hotel Management School in Switzerland. I have extensive experience in luxury 5-star hotels specializing in the Catering Sales and Food & Beverage departments. Today I am the CEO and owner of an event production company based in Israel and I am also a Project Manager at Kenes Group. I love the combination of both and would not give up any of them. It allows me to use my creative skills, my passion for food and my love for hospitality.

Sissi Lygnou
AFEA Travel & Congress Service

Born in Athens
Graduated from the German School of Athens. Studied Business Administration and Economics, with a Dissertation on Tourism, at the University of Regensburg, Germany.
Returned to Greece in 2001 to join the ATHENS 2004 Organizing Committee for the Olympic Games, as a PR Executive. Promoted to the Communications Department in 2004 and assigned with the role of the Communications Manager for the Olympic & Paralympic Village until October 2004.
Joined the “family owned Company AFEA in 2004, where she was appointed Director of PCO Services (Congresses & Events/MICE). In 2018, she was promoted to CEO of the company, a role that she serves until today, with the main responsibility of the Business Development & Operations of PCO Services.
General Secretary of HAPCO (Hellenic Association of Professional Congress Organizers) 2007-today
General Secretary of EFAPCO (European Federation of Associations of Professional Congress Organizers) 2009-2017 & Member of the Coordination Committee 2017-today
Active Member of IAPCO, IAPCO Ambassador and Edgineer, member of the IAPCO editorial committee. Participates in various IAPCO actions and projects.

Nicola McGrane
Conference Partners

Nicola established Conference Partners International (CPI) in Ireland in 1998 and the business has since expanded its reach to the UK and Central Europe. With a strong emphasis on partnering with leading researchers and innovators, CPI has bid for and delivered over 500 International meetings. Over the past 19 years, CPI’s portfolio of expertise has grown to encompass Core PCO and Association Management Services. Renowned for her ability to identify opportunities, Nicola’s creative thinking and strategic advice has been sought at the highest level by numerous Associations, Corporations and Industry bodies. Nicola is wholly committed to developing the business tourism industry in Ireland, the UK and abroad. She is a founding member of The Association of Irish Professional Conference Organisers (AIPCO) and was a passionate council member for the International Association of Professional Conference Organisers (IAPCO) for 5 years. Nicola gives generously of her expertise and hands-on skills for the benefit of others and loves to share this experience with rising stars of the global meetings industry.

Rosa Garriga Mora
Meeting Architect
Kenes Group

Rosa is the Meeting Architect of Kenes Group, where she advises clients and internal teams on how to design effective congresses and measure the results. She has a vast and varied array of experience as a practising event architect, designing association and corporate events. She uses session formats, technology solutions and facilitation methods to create events that boost participant engagement and learning retention.
Rosa is a certified Digital Event Strategist and has created award-winning events such as new conferences for PANLAR, the Pan-American Society of Rheumatologists. Prior to joining Kenes Group, Rosa was a partner of the Event ROI Institute, where she trained event planners at ROI Foundation Certificate programs.
She is also a lecturer and speaker at several universities and industry events. In 2013, Rosa was included in PCMA’s ’20 in their twenties’ inaugural class, which honours the top young professionals in the industry

Kim Myhre
Managing Director
MCI Experience

He has more than 20 years of global experience developing brand experience marketing strategies and campaigns. Kim is known as one of the best strategic thinkers, brand innovators, and team leaders in the business.
Currently, he is Managing Director at MCI Experience. Part of the MCI Group, the agency serves as an incubator of innovative experience marketing capabilities in response to customer demands for more strategic, creative and immersive experience marketing campaigns.
Prior to this, Kim was Senior Vice President and Managing Director of FreemanXP in EMEA where he recruited an award-winning team, built strong brand awareness and grew revenues to £15 million in just three and a half years.
Before this, he was CEO of Project Worldwide EMEA where he led a network of engagement marketing agencies to deliver marketing campaigns throughout EMEA for brands such as BMW, Cisco, and P&G. Kim was also the Managing Director of George P. Johnson (GPJ) EMEA the largest Project Worldwide agency and one of the world’s top experience marketing agencies producing events like Cisco Live, Dreamforce, and Cisco House and the Panasonic Pavilion at the London 2012 Olympic Games.

Stephen Noble
Manager, Asia Pacific
The Conference Company

Stephen Noble has over 18 years' conference, expo and event management experience and is a key member of The Conference Company's senior management team. Stephen joined The Conference Company in 2007 as a Conference Manager after many years working in the professional sporting world. He has led the Conference and Events team and was instrumental in the growth of the company's operations throughout the region.
Based in Sydney as Manager Asia-Pacific he draws daily on this extensive hands‐on conference management know‐how to lead The Conference Company's operations in Asia and Australia. Part of his role involves ongoing discussions with key clients to understand their drivers and strategies and adapt solutions to accommodate those. These discussions also include bidding for international or Asia-Pacific meetings, where he has worked with clients in New Zealand and Australia in successful bid outcomes. Stephen still looks after a blue‐chip list of international multi‐day conferences and their associated exhibitions where he enjoys the challenge to bring latest thinking in meeting design and use of technology.
Stephen is an IAPCO Ambassador, a member of IAPCO Training Academy faculty and in 2019 he was voted one of The 100 Most Influential People in the Event Industry globally.

Annalisa Ponchia
Director of Innovation and Customer Experience
AIM Group International

Annalisa Ponchia Baccara, has 30 years of international experience in events management and deep roots in the meeting industry, having organized conferences and events around the globe for the corporate sector, government and associations. She spent nearly 12 years guiding the ESOT as CEO during which she gained substantial knowledge of the association environment and processes.
She joined AIM Group International as Director of Innovation and Customer Experience, and recently appointed Director of International Congress Development, a new strategic position within the Company, with the task to drive the innovation across all the company’s functions and stakeholders and raise the added value offered to clients.
Her career includes previous 10 years of experience as an entrepreneur running her own PCO company specialised in medical meetings. Ponchia is a certified meeting professional, with CMP and CMM designations, and is active as a speaker at numerous association and industry events.

Mathias Posch
Chairman and President of International Conference Services (ICS)
International Conference Services

Mathias Posch is Chairman and President of International Conference Services (ICS). With its headquarters in Vancouver, Canada and branch offices in Toronto, Denver, London, Vienna, Barcelona, Singapore and Tokyo, the company manages conferences around the globe – in 38 countries on 6 continents thus far. Mathias is President of IAPCO and as such leads the organisation’s expansion and outreach programme. He is a respected industry expert and has been invited to speak at numerous international and national conferences around the globe. Further, he also serves on a number of Advisory Boards and consults international scientific and medical associations on their global strategy.

Giulia Sarri
Marketing & Communication Specialist
AIM Group International

Giulia has been active in the Meetings Industry since she was 17. She worked at congresses and events as a hostess during School and University and later graduated with merit with a thesis on the German Meetings Industry Approach to Sustainability. Her passion for the industry brought her to have a one-year experience at a small DMC and Event Management Company in Milan, assisting the team with the organization of VIP weddings, corporate events and leisure travel. After that she joined AIM Group International, premier company in the organization of congresses, events and communication at a global level. She assisted the Marketing & Sales division first, while learning Corporate Communication skills on the job. Four years have gone since she joined the Company and she is now Marketing & Communication Specialist. Moreover, she is an active member of the IAPCO Engineers, one of the MARCOM team members at INCON, International Conference Partnership, a recipient of the PCMA (Professional Convention Management Association) 20 In their Twenties Class 2019 Recognition and the Winner of the first IAPCO Hero Award.

Jan Tonkin
Managing Director
The Conference Company

Jan Tonkin is the founder and Managing Director of The Conference Company, the only accredited member of IAPCO in New Zealand. Formed in 1990, The Conference Company is today one of Australasia’s most reputable PCOs, with 35 staff, offices in three cities in New Zealand as well as one in Sydney, Australia. Jan has more than 25 years’ experience managing conferences, exhibitions and awards programmes in Britain, New Zealand and Australia. She is IAPCO Immediate Past President, and Chair of the Association’s Training Academy. She is a frequent speaker at IAPCO EDGE Seminars, including EDGE, EDGE Advanced and Bespoke EDGE, throughout Asia and worldwide.

Access this course today!
Please purchase or login to access this course
$140 USD
Handouts are only available for individuals enrolled in this course.

Access this course today!
Please purchase or login to access this course
$140 USD
This course is accredited for Certified Meeting Professional (CMP) Hours. Upon completion of all presentations, you will receive a personalised certificate of completion along with the number of CMP hours obtained.

Access this course today!
Please purchase or login to access this course
$140 USD